At PtMate, safeguarding your privacy is a cornerstone of our commitment. This privacy policy elucidates our practices and policies concerning the information gathered from users of PtMate’s services, It comprehensively outlines PtMate’s approach to the collection, utilization, and disclosure of all personal information. By engaging with our platform, you implicitly consent to the conditions outlined in this privacy policy.
Information Collection Policy
Upon registering an account on the PtMate platform, you will be prompted to provide certain personal details. This includes your name, email address, company name and telephone number. Additionally, information related to the ‘Targets’ associated with the user’s organization is voluntarily submitted for scanning within the platform. Notably, sensitive payment card and banking information are handled exclusively by our trusted third-party provider, ‘Stripe’ and not stored by PtMate. Any data shared with Stripe through PtMate is subject to their respective privacy policies and terms of use, accessible on their websites.
PtMate may also collect non-individual specific information, such as browser or device data, through cookies and other technologies, facilitating platform operation and serving various business purposes. Server logs, including IP Addresses, timestamp, and visited pages, are automatically identified and recorded during site access.
Vulnerability scanning data generated during routine use of PtMate’s service is stored solely for the purpose of providing accessible reports to the user. Under no circumstances will this information be shared with third parties.
How PtMate Uses Personal Information
Personal information collected by PtMate may be utilized to:
Deliver PtMate’s services, including trial offerings
Communicate information pertaining to your service usage
Share product announcements or service offers
Monitor and analyze service utilization
Administer technical support
Verify users’ authorization to access the service
Transfer of Personal Information
PtMate may engage trusted third-party entities to enhance service aspects, such as data storage, customer service, marketing, web analytics, and payment processing. These parties, situated outside the EU/EEA, will access personal information solely for PtMate-related tasks, adhering to obligations equivalent to those outlined in this Privacy Policy.
Information Excluding Personally Identifiable Information
PtMate is committed to transparency and may disclose aggregated, non-private, or other non-personal information, such as usage statistics of the service, without requiring your explicit consent.
Changing or Deleting Your Information
To manage your communication preferences, including opting out of promotional materials, newsletters, or other forms of communication, you can easily unsubscribe from our mailing lists. Simply click the ‘Unsubscribe’ link at the bottom of any marketing email. If you decide to close your PtMate account and have your personal information removed from our systems, use the ‘Close Account’ button in the ‘profile’ section of PtMate’s portal. Be assured that PtMate will not sell, rent, share, or disclose your personally identifiable information to third parties.
Data Retention
PtMate retains your personal information for the duration of your active account or as long as necessary to provide services to you. Additionally, personal information may be retained and utilized to comply with legal obligations or enforce agreements.
Security
Security is a top priority at PtMate. Our robust security practices encompass both technical and organizational measures, diligently implemented to prevent misuse, loss, or unauthorized access to the personal information we store.
Use of Cookies
PtMate utilizes cookies, small data files placed on your computer or mobile device when visiting our website, to enhance functionality, efficiency, and provide reporting information. When accessing our websites, we may place cookie files in your web browser, including both first-party and third-party cookies, such as the Google Analytics cookie. These cookies serve various purposes, including enabling specific functions of the service, providing analytics, storing preferences, and facilitating targeted advertisements.
If you wish to manage or restrict the cookies set by our websites, you can do so through your browser settings. Alternatively, visit www.internetcookies.org for comprehensive instructions on managing cookies across various browsers and devices. The website also offers additional information on cookies and guidance on deleting them from your device. Your control over cookie preferences ensures a personalized and secure browsing experience with PtMate.